Contact us

Welcome

Welcome Zibbeters! I take pride in offering the best confections and customer service that I possibly can. Custom Candy Creations launched in October 2004 and has been growing and evolving ever since.

Shipping details

Shipping generally occurs Mon-Wed each week to avoid having packages sitting in a post office on Sundays. Most packages are sent via Priority mail.

Every lollipop is carefully wrapped in bubble wrap and shipped in a sturdy box to avoid breakage. Unfortunately one or two may still be broken upon arrival, depending on several factors - primarily how the postal employees handle the package. Please plan your order to include a couple extra pieces just in case. Shipping insurance doesn't cover breakage, it is only helpful if a package goes missing in transit, but is available upon request. Shipping is as close to actual as I can estimate. I'm happy to offer more accurate quotes based on zip code - just shoot me a message! Delivery confirmation is always included in the shipping total.

During the summer months (between June 1st and September 15th) all international orders must be shipped using international priority mail to protect the quality of the lollipops and reduce transit time.

Refunds, returns & exchanges

Refunds are given on a case by case basis only.

Because I use no preservatives, the shelf life of all hard candy is about 3 weeks. Please plan your order accordingly.

Additional information

I prefer PayPal for payments as it is easier for all involved, but I will also accept money orders. Personal checks are not included at this time due to a recent move.
Custom creations for shapes/molds not currently on hand have the following requirements 1) I split the cost of the new molds with the customer (usually $2-4) 2) A 50% deposit (non-refundable once mold order is placed with my supplier)is required.

Custom Candy Creations ~ Personalized Lollipops for any Event!

Looking for a unique, personalized party favor or centerpiece? You've come to the right place! Choose your theme, flavor, color, stick length and packaging options - everything is made fresh to order based on what YOU want. Custom lollipops add an exclusive one of a kind appeal to any celebration! If you don't see one that's *just right* email me and we'll figure out the perfect package!
'Like' my facebook page at www.facebook.com/customcandycreations
Now accepting custom orders for adult themed lollipops for bachelor/bachelorette parties - email for more info!